Getting to Yes Analytical Table of Contents

Getting to Yes Analytical Table of Contents

If you know me well, you’ve heard my stories about how Ury and Fry’s famous Getting to Yes: Negotiating Agreement Without Giving In has made…

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How to Find a CTO

How to Find a CTO

Check out this talk I gave at Stanford recently. Unfortunately, the camera died halfway through the Q&A so I cut that portion off. Sound quality…

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Chocolate Milk Comes from Brown Cows

Chocolate Milk Comes from Brown Cows

I’ve gotten a lot of cool responses regarding my recent experiences with JetBlue (here and here), but the coolest response I got was: He says…

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My $99,342 Tweet and How It Saved JetBlue Millions

My $99,342 Tweet and How It Saved JetBlue Millions

This is the story of how my tweet cost JetBlue $99,342 but saved them┬ámillions. If you want the entire saga of how JetBlue massively screwed…

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JetBlue Flight 278 Fiasco

JetBlue Flight 278 Fiasco

UPDATE 10:19AM – Everyone here is so super-pissed. Apparently, there’s nobody in the bay area who can help us out in under 12 hours. UPDATE…

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What are the best-kept secrets about start-ups?

What are the best-kept secrets about start-ups?

So I wrote a quick answer to a question on Quora that’s been getting a little attention and I thought I’d share it here: Read…

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