On Feedback

On Feedback

I gave this 3-hour workshop a few weeks back at the big Campus Technology in Boston. It was a ton of fun and I was…

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How to Find a CTO

How to Find a CTO

Check out this talk I gave at Stanford recently. Unfortunately, the camera died halfway through the Q&A so I cut that portion off. Sound quality…

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My $99,342 Tweet and How It Saved JetBlue Millions

My $99,342 Tweet and How It Saved JetBlue Millions

This is the story of how my tweet cost JetBlue $99,342 but saved them¬†millions. If you want the entire saga of how JetBlue massively screwed…

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